MULYATUN, S.; UTAMA, H.; MUSTOPA, A. PENDEKATAN NATURAL LANGUAGE PROCESSING PADA APLIKASI CHATBOT SEBAGAI ALAT BANTU CUSTOMER SERVICE. Journal of Information System Management (JOISM), [S. l.], v. 2, n. 2, p. 12-17, 2021. DOI: 10.24076/joism.2021v3i1.404. Disponível em: https://jurnal.amikom.ac.id/index.php/joism/article/view/404. Acesso em: 13 dec. 2024.