Birokrasi di Era Revolusi Industri 4.0 : (Studi Kasus Pelayanan Perijinan Memulai Usaha di Indonesia). Journal of Social Politics and Governance (JSPG), [S. l.], v. 1, n. 1, p. 14–27, 2019. DOI: 10.24076/JSPG.2019v1i1.155. Disponível em: https://jurnal.amikom.ac.id/index.php/jspg/article/view/155. Acesso em: 11 may. 2025.