Understanding Young Adults’ Mental Health Information-Seeking on Social Media: A Qualitative Exploration
DOI:
https://doi.org/10.24076/pikma.2026v8i2.2548Keywords:
Young Adults, Mental Health, Information-SeekingAbstract
Along with the rapid growth of social media, information related to mental health is increasingly presented in various forms of content. Social media has transformed into a medium that facilitates users, particularly young adults, in seeking mental health information. By using the concept of information search patterns, the algorithms and the role of social media as a platform, this article analyzes patterns of mental health information seeking among young adults and illustrates how they access social media. Through focus group discussions (FGDs) and in-depth interviews with health stakeholders, this article explores how young adults use social media to seek mental health information, which is largely driven by visually appealing content and often followed by self-diagnosis. Algorithms indirectly shape patterns of mental health content consumption, and content produced by government platforms frequently fails to appear within the algorithmic filters encountered by young adults. This condition poses a challenge for stakeholders in delivering digital literacy, particularly in mental health information content.
References
Ahuja, J., & Fichadia, P. A. (2024). Concerns Regarding the Glorification of Mental Illness on Social Media. Cureus, 16(3), 10–12. https://doi.org/10.7759/cureus.56631
American Psychological Association. (2019). Americans Becoming More Open About Mental Health. May, 1–2.
Arendt, F., Scherr, S., & Romer, D. (2019). Effects of exposure to self-harm on social media: Evidence from a two-wave panel study among young adults. New Media and Society, 21(11–12), 2422–2442. https://doi.org/10.1177/1461444819850106
Armstrong, S., Osuch, E., Wammes, M., Chevalier, O., Kieffer, S., Meddaoui, M., & Rice, L. (2025). Self-diagnosis in the age of social media: A pilot study of youth entering mental health treatment for mood and anxiety disorders. Acta Psychologica, 256(January), 105015. https://doi.org/10.1016/j.actpsy.2025.105015
Arnett, J. J., Žukauskiene, R., & Sugimura, K. (2014). The new life stage of emerging adulthood at ages 18-29 years: Implications for mental health. The Lancet Psychiatry, 1(7), 569–576. https://doi.org/10.1016/S2215-0366(14)00080-7
Azmi, N. A., Fathani, A. T., Sadayi, D. P., Fitriani, I., & Adiyaksa, M. R. (2021). Social Media Network Analysis (SNA): Identifikasi Komunikasi dan Penyebaran Informasi Melalui Media Sosial Twitter. Jurnal Media Informatika Budidarma, 5(4), 1422. https://doi.org/10.30865/mib.v5i4.3257
Bailey, E., Boland, A., Bell, I., Nicholas, J., Sala, L. La, & Robinson, J. (2022). The Mental Health and Social Media Use of Young Australians during the COVID-19 Pandemic. International Journal of Environmental Research and Public Health, 19(3). https://doi.org/10.3390/ijerph19031077
Bizzotto N, de Bruijn GJ, Schulz PJ. Buffering against exposure to mental health misinformation in online communities on Facebook: the interplay of depression literacy and expert moderation. BMC Public Health. 2023 Aug 18;23(1):1577. doi: 10.1186/s12889-023-16404-1
Chen, P. J., Pusica, Y., Sohaei, D., Prassas, I., & Diamandis, E. P. (2021). An overview of mental health during the COVID-19 pandemic. Diagnosis, 8(4), 403–412. https://doi.org/10.1515/dx-2021-0046
Fatahya, & Abidin, F. A. (2022). LiterasiKesehatan MentalDewasa Awal Pengguna Media Sosial. Journal of Public Health Research and Development, 6(2), 165–175.
Fergie, G., Hilton, S., & Hunt, K. (2016). Young adults’ experiences of seeking online information about diabetes and mental health in the age of social media. Health Expectations, 19(6), 1324–1335. https://doi.org/10.1111/hex.12430
Fox, K. R., Bettis, A. H., Burke, T. A., Hart, E. A., & Wang, S. B. (2023). Exploring Adolescent Experiences With Disclosing Self-Injurious Thoughts and Behaviors Across Settings. 1–21. https://doi.org/10.1007/s10802-021-00878-x.Exploring
Fuady, I. A., Puji, R., As-Sahih, A. A., Muhiddin, S., & Sumantri, M. A. (2019). Trend Literasi Kesehatan Mental Trend of Mental Health LiteracyFuady, I. A., Puji, R., As-Sahih, A. A., Muhiddin, S., & Sumantri, M. A. (2019). Trend Literasi Kesehatan Mental Trend of Mental Health Literacy. Jurnal Magister Psikologi UMA, 11(1), 12–20. h. Jurnal Magister Psikologi UMA, 11(1), 12–20.
Gowen, L. K. (2013). Online Mental Health Information Seeking in Young Adults with Mental Health Challenges. Journal of Technology in Human Services, 31(2), 97–111. https://doi.org/10.1080/15228835.2013.765533
Hasan, F., Foster, M. M., & Cho, H. (2023). Normalizing Anxiety on Social Media Increases Self-Diagnosis of Anxiety: The Mediating Effect of Identification (But Not Stigma). Journal of Health Communication, 28(9), 563–572. https://doi.org/10.1080/10810730.2023.2235563
Hisan, U. K. (2022). Studi Perilaku Pencarian Informasi Kesehatan oleh Generasi Z Terkait Vaksinasi Covid-19. Media Informasi, 31(1), 44–54. https://doi.org/10.22146/mi.v31i1.4521
Kaligis, F., Indraswari, M. T., & Ismail, R. I. (2020). Stress during COVID-19 pandemic: Mental health condition in Indonesia. Medical Journal of Indonesia, 29(4), 436–441. https://doi.org/10.13181/mji.bc.204640
Kummervold, P. E., Gammon, D., Bergvik, S., Johnsen, J.-A. K., Hasvold, T., & Rosenvinge, J. H. (2002). Social support in a wired world: Use of online mental health forums in Norway. Nordic Journal of Psychiatry, 56(1), 59–65. https://doi.org/10.1080/08039480252803945
Lune, H., & Berg, B. L. (2017). Methods for the Social Sciences Global Edition.
Mager, A. (2009). Mediated health: sociotechnical practices of providing and using online health information. New Media & Society, 11(7), 1123–1142. https://doi.org/10.1177/1461444809341700
Mager, A. (2012). Search Engines Matter: From Educating Users Towards Engaging with Online Health Information Practices. Policy & Internet, 4(2), 1–21. https://doi.org/10.1515/1944-2866.1166
Milton, A., Ajmani, L. H., Devito, M. A. N. N., & Chancellor, S. (2023). “ I See Me Here ”: Mental Health Content , Community , and Algorithmic Curation on TikTok. CHI ’23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems (April 2023), January. https://doi.org/10.1145/3544548.3581489
Naslund, J. A., Aschbrenner, K. A., Marsch, L. A., & Bartels, S. J. (2016). The future of mental health care: peer-to-peer support and social media. Epidemiology and Psychiatric Sciences, 25(2), 113–122. https://doi.org/10.1017/S2045796015001067
Patafio, B., Miller, P., Baldwin, R., & Hyder, S. (2021). A systematic mapping review of interventions to improve adolescent mental health literacy , attitudes and behaviours. November 2020, 1–32. https://doi.org/10.1111/eip.13109
Prasanti, D. (2018). Potret Media Informasi Kesehatan Bagi Masyarakat Urban di Era Digital. Jurnal IPTEK-KOM: Jurnal Ilmu Pengetahuan dan Teknologi Komunikasi, 19(2), 149. https://doi.org/10.33164/iptekkom.19.2.2017.149-162
Prescott, J., Hanley, T., & Ujhelyi, K. (2017). Peer Communication in Online Mental Health Forums for Young People: Directional and Nondirectional Support. JMIR Mental Health, 4(3), e29. https://doi.org/10.2196/mental.6921
Pretorius, C., Chambers, D., Cowan, B., & Coyle, D. (2019). Young People Seeking Help Online for Mental Health: Cross-Sectional Survey Study. JMIR Mental Health, 6(8), e13524. https://doi.org/10.2196/13524
Ridout, B., & Campbell, A. (2018). The Use of Social Networking Sites in Mental Health Interventions for Young People: Systematic Review. J Med Internet Res, 20 (12), https://doi.org/10.2196/12244
Salji, I., Fauziah, I. D., Putri, N. S., & Zuhri, N. Z. (2022). Pengaruh Agama Islam Terhadap Kesehatan Mental Penganutnya. ISLAMIKA, 4(1), 47–57. https://doi.org/10.36088/islamika.v4i1.1598
Sharidevy Kadek, Gashya Anggira, S. S. A. (2019). The Millennial Use of Mental Health Service Instagram Account, @ Riliv, in Surabaya. Jurnal Ilmu Komunikasi, 2(2), 14–22.
Ventola, C., L. (2014). Social media and health care professionals: Benefits, risks, and best practices. P and T, 39(7), 491–500.
World Health Organization. (2021). Mental health of adolescents. Who.Int.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Jurnal PIKMA : Publikasi Ilmu Komunikasi Media Dan Cinema

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.






