Understanding Young Adults’ Mental Health Information-Seeking on Social Media: A Qualitative Exploration

Authors

  • Augustin Mustika Chairil UPN Veteran Jawa Timur
  • Syifa Syarifah Alamiyah UPN Veteran Jawa Timur
  • Arina Himatul Husna Universitas Riau

DOI:

https://doi.org/10.24076/pikma.2026v8i2.2548

Keywords:

Young Adults, Mental Health, Information-Seeking

Abstract

Along with the rapid growth of social media, information related to mental health is increasingly presented in various forms of content. Social media has transformed into a medium that facilitates users, particularly young adults, in seeking mental health information. By using the concept of information search patterns, the algorithms and the role of social media as a platform, this article analyzes patterns of mental health information seeking among young adults and illustrates how they access social media. Through focus group discussions (FGDs) and in-depth interviews with health stakeholders, this article explores how young adults use social media to seek mental health information, which is largely driven by visually appealing content and often followed by self-diagnosis. Algorithms indirectly shape patterns of mental health content consumption, and content produced by government platforms frequently fails to appear within the algorithmic filters encountered by young adults. This condition poses a challenge for stakeholders in delivering digital literacy, particularly in mental health information content.

References

Ahuja, J., & Fichadia, P. A. (2024). Concerns Regarding the Glorification of Mental Illness on Social Media. Cureus, 16(3), 10–12. https://doi.org/10.7759/cureus.56631

American Psychological Association. (2019). Americans Becoming More Open About Mental Health. May, 1–2.

Arendt, F., Scherr, S., & Romer, D. (2019). Effects of exposure to self-harm on social media: Evidence from a two-wave panel study among young adults. New Media and Society, 21(11–12), 2422–2442. https://doi.org/10.1177/1461444819850106

Armstrong, S., Osuch, E., Wammes, M., Chevalier, O., Kieffer, S., Meddaoui, M., & Rice, L. (2025). Self-diagnosis in the age of social media: A pilot study of youth entering mental health treatment for mood and anxiety disorders. Acta Psychologica, 256(January), 105015. https://doi.org/10.1016/j.actpsy.2025.105015

Arnett, J. J., Žukauskiene, R., & Sugimura, K. (2014). The new life stage of emerging adulthood at ages 18-29 years: Implications for mental health. The Lancet Psychiatry, 1(7), 569–576. https://doi.org/10.1016/S2215-0366(14)00080-7

Azmi, N. A., Fathani, A. T., Sadayi, D. P., Fitriani, I., & Adiyaksa, M. R. (2021). Social Media Network Analysis (SNA): Identifikasi Komunikasi dan Penyebaran Informasi Melalui Media Sosial Twitter. Jurnal Media Informatika Budidarma, 5(4), 1422. https://doi.org/10.30865/mib.v5i4.3257

Bailey, E., Boland, A., Bell, I., Nicholas, J., Sala, L. La, & Robinson, J. (2022). The Mental Health and Social Media Use of Young Australians during the COVID-19 Pandemic. International Journal of Environmental Research and Public Health, 19(3). https://doi.org/10.3390/ijerph19031077

Bizzotto N, de Bruijn GJ, Schulz PJ. Buffering against exposure to mental health misinformation in online communities on Facebook: the interplay of depression literacy and expert moderation. BMC Public Health. 2023 Aug 18;23(1):1577. doi: 10.1186/s12889-023-16404-1

Chen, P. J., Pusica, Y., Sohaei, D., Prassas, I., & Diamandis, E. P. (2021). An overview of mental health during the COVID-19 pandemic. Diagnosis, 8(4), 403–412. https://doi.org/10.1515/dx-2021-0046

Fatahya, & Abidin, F. A. (2022). LiterasiKesehatan MentalDewasa Awal Pengguna Media Sosial. Journal of Public Health Research and Development, 6(2), 165–175.

Fergie, G., Hilton, S., & Hunt, K. (2016). Young adults’ experiences of seeking online information about diabetes and mental health in the age of social media. Health Expectations, 19(6), 1324–1335. https://doi.org/10.1111/hex.12430

Fox, K. R., Bettis, A. H., Burke, T. A., Hart, E. A., & Wang, S. B. (2023). Exploring Adolescent Experiences With Disclosing Self-Injurious Thoughts and Behaviors Across Settings. 1–21. https://doi.org/10.1007/s10802-021-00878-x.Exploring

Fuady, I. A., Puji, R., As-Sahih, A. A., Muhiddin, S., & Sumantri, M. A. (2019). Trend Literasi Kesehatan Mental Trend of Mental Health LiteracyFuady, I. A., Puji, R., As-Sahih, A. A., Muhiddin, S., & Sumantri, M. A. (2019). Trend Literasi Kesehatan Mental Trend of Mental Health Literacy. Jurnal Magister Psikologi UMA, 11(1), 12–20. h. Jurnal Magister Psikologi UMA, 11(1), 12–20.

Gowen, L. K. (2013). Online Mental Health Information Seeking in Young Adults with Mental Health Challenges. Journal of Technology in Human Services, 31(2), 97–111. https://doi.org/10.1080/15228835.2013.765533

Hasan, F., Foster, M. M., & Cho, H. (2023). Normalizing Anxiety on Social Media Increases Self-Diagnosis of Anxiety: The Mediating Effect of Identification (But Not Stigma). Journal of Health Communication, 28(9), 563–572. https://doi.org/10.1080/10810730.2023.2235563

Hisan, U. K. (2022). Studi Perilaku Pencarian Informasi Kesehatan oleh Generasi Z Terkait Vaksinasi Covid-19. Media Informasi, 31(1), 44–54. https://doi.org/10.22146/mi.v31i1.4521

Kaligis, F., Indraswari, M. T., & Ismail, R. I. (2020). Stress during COVID-19 pandemic: Mental health condition in Indonesia. Medical Journal of Indonesia, 29(4), 436–441. https://doi.org/10.13181/mji.bc.204640

Kummervold, P. E., Gammon, D., Bergvik, S., Johnsen, J.-A. K., Hasvold, T., & Rosenvinge, J. H. (2002). Social support in a wired world: Use of online mental health forums in Norway. Nordic Journal of Psychiatry, 56(1), 59–65. https://doi.org/10.1080/08039480252803945

Lune, H., & Berg, B. L. (2017). Methods for the Social Sciences Global Edition.

Mager, A. (2009). Mediated health: sociotechnical practices of providing and using online health information. New Media & Society, 11(7), 1123–1142. https://doi.org/10.1177/1461444809341700

Mager, A. (2012). Search Engines Matter: From Educating Users Towards Engaging with Online Health Information Practices. Policy & Internet, 4(2), 1–21. https://doi.org/10.1515/1944-2866.1166

Milton, A., Ajmani, L. H., Devito, M. A. N. N., & Chancellor, S. (2023). “ I See Me Here ”: Mental Health Content , Community , and Algorithmic Curation on TikTok. CHI ’23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems (April 2023), January. https://doi.org/10.1145/3544548.3581489

Naslund, J. A., Aschbrenner, K. A., Marsch, L. A., & Bartels, S. J. (2016). The future of mental health care: peer-to-peer support and social media. Epidemiology and Psychiatric Sciences, 25(2), 113–122. https://doi.org/10.1017/S2045796015001067

Patafio, B., Miller, P., Baldwin, R., & Hyder, S. (2021). A systematic mapping review of interventions to improve adolescent mental health literacy , attitudes and behaviours. November 2020, 1–32. https://doi.org/10.1111/eip.13109

Prasanti, D. (2018). Potret Media Informasi Kesehatan Bagi Masyarakat Urban di Era Digital. Jurnal IPTEK-KOM: Jurnal Ilmu Pengetahuan dan Teknologi Komunikasi, 19(2), 149. https://doi.org/10.33164/iptekkom.19.2.2017.149-162

Prescott, J., Hanley, T., & Ujhelyi, K. (2017). Peer Communication in Online Mental Health Forums for Young People: Directional and Nondirectional Support. JMIR Mental Health, 4(3), e29. https://doi.org/10.2196/mental.6921

Pretorius, C., Chambers, D., Cowan, B., & Coyle, D. (2019). Young People Seeking Help Online for Mental Health: Cross-Sectional Survey Study. JMIR Mental Health, 6(8), e13524. https://doi.org/10.2196/13524

Ridout, B., & Campbell, A. (2018). The Use of Social Networking Sites in Mental Health Interventions for Young People: Systematic Review. J Med Internet Res, 20 (12), https://doi.org/10.2196/12244

Salji, I., Fauziah, I. D., Putri, N. S., & Zuhri, N. Z. (2022). Pengaruh Agama Islam Terhadap Kesehatan Mental Penganutnya. ISLAMIKA, 4(1), 47–57. https://doi.org/10.36088/islamika.v4i1.1598

Sharidevy Kadek, Gashya Anggira, S. S. A. (2019). The Millennial Use of Mental Health Service Instagram Account, @ Riliv, in Surabaya. Jurnal Ilmu Komunikasi, 2(2), 14–22.

Ventola, C., L. (2014). Social media and health care professionals: Benefits, risks, and best practices. P and T, 39(7), 491–500.

World Health Organization. (2021). Mental health of adolescents. Who.Int.

Downloads

Published

2026-03-27

Issue

Section

Articles

How to Cite

Understanding Young Adults’ Mental Health Information-Seeking on Social Media: A Qualitative Exploration. (2026). Jurnal PIKMA : Publikasi Ilmu Komunikasi Media Dan Cinema, 8(2), 486-501. https://doi.org/10.24076/pikma.2026v8i2.2548